Custom Pool Builder Serving San Antonio, Austin, New Braunfels, Boerne, & Surrounding Areas
As the premier landscape and outdoor concepts company throughout South Texas, Artscapes Pool & Outdoor Concepts specializes in new pool construction and outdoor living design and construction. When it comes to your backyard, you should expect the best, and Artscapes Pool & Outdoor Concepts remains dedicated to superior customer service and quality workmanship in all that we do.
Artscapes Pool & Outdoor Concepts was originally founded in 2001 in Arkansas as Prestige One but relocated to San Antonio in 2004 under the name Artscapes Professional Services. Managing owner James Lawrence is a native of San Antonio and a former landscape manager for SeaWorld in San Antonio. Since our beginning, we’ve always been committed to providing area residents with professional outdoor living design and build services, working together to create gorgeous backyard living spaces that add to your home’s aesthetic.
Why Choose Us
When you choose to work with Artscapes Pool & Outdoor Concepts, you’re choosing a company dedicated to complete customer satisfaction in all that we do. We understand and recognize that the project ultimately belongs to you, which is why we are highly focused on ensuring that your landscape is a reflection of your preferences and styling. We prioritize creating the design first to make sure that every single aspect of your outdoor living is planned to perfection.
Our staff includes master masons with more than 20 years of experience and low voltage landscape lighting and design technicians. We also use state-licensed irrigators and certified installers, in addition to board-certified and licensed arborist and pest control subcontractors.
Our focus is always on building strong relationships with our clients, and we’re proud of the fact that we have a large number of returning customers. We want to create a seamless experience for our clients, making sure that the entire project is carried out with the least amount of disruption to your busy life. We take pride in our long-standing reputation throughout South Texas, helping to add value to your property while staying within your budget.
We offer a variety of services to help create the perfect outdoor living space. These include:
- Beach Entry Pools
- Natural Pools & Swim Ponds
- Retaining Walls
- Outdoor Lighting
- Synthetic Grass & Putting Greens
- Outdoor Kitchens
- Pergolas & Arbors
What to Expect
Here’s what you can expect from us once you choose Artscapes Pool & Outdoor Concepts as your pool and outdoor living design company:
Initial Survey & Consultation: During this phase, we’ll have detailed discussions to discover specific requirements of the project, as well as take accurate measurements of your space which will allow us to create a comprehensive estimate for the project. We’ll also create a project profile, in addition to information regarding the project budget and financing options.
Design: Once the project estimate has been created, we will start the design phase which is billable. In projects that don’t require any design, this stage may be overlooked. For example, if you need a 15’X15’ travertine patio built, there would be no designing charges included in the cost of the project. You would only choose the stone texture you want and we will start on the installation. We make extra efforts to ensure that our clients have a very clear idea about what they’re getting; the designers will draw out detailed plans which include all the proposed features and installations in the landscape.
Scheduling: After the design phase has been completed, we will present the plans for approval. Once you have approved the project, your project manager will give you a detailed walkthrough of the installation itinerary, as well as the project schedule.
Construction & Installation: During the construction phase, our installers will conduct a thorough inspection of the site and make note of all the conditions before the construction commences. While the project is in progress:
- If you have any concerns, our project manager will be more than happy to address them.
- They will make all the necessary adjustments. In case there are any altered orders, they would be either credited or submitted to your account, as appropriate.
- We are very particular with the manner in which we manage every aspect of the project.
- There will never be any surprises in the final invoice, and you will pay only for the original plan and the altered orders approved by you.
Completion: Once the project has been completed, our team will provide a list of materials used, along with a care package for all the products, including all applicable warranties. Your project manager will also give you a final walkthrough before you approve the services provided and make your final payment.
Warranties: All the warranty issues would be serviced on Fridays in the order that the service was called in. Hourly billing, material expenses, and trip fees may apply. If the warranty concern is an emergency, we will send someone over to your site that very same day, and no later than 48 hours.